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FAQ

General Information

When shopping with START FOOD TECH AUSTRALIA online there are a few important details to note.
Shipping Costs: Shipping is $15 +GST for all orders under $300 +GST. For orders above this amount we offer FREE SHIPPING!
GST: The prices displayed include GST.

 

Current Promotions

Below you will find a link to view our current promotions.

Please Note: All items that are on special within this promotion are automatically updated within the shopping cart. This means if there is a 10% discount on a certain item, at the time of purchasing that item the discount will be applied as long as the special is still current.
CLICK HERE TO VIEW OUR CURRENT SPECIALS

 

How to Place an Order or Request a Quote


The first thing you need to do is find the items you wish to purchase or request a quote for. You can do this in one of two ways.
>> Find the items through the Category Menu.
>> Run a search for an item through the Quick Search Tool.

Once you have found the item you wish to purchase or receive a quote on you will see a button called "Login for Pricing" or if you are already logged in "Buy Now"
If you are new to the site then you will need to press "Login for Pricing" and signup. Once you have signed up the "Buy Now" button will replace the "Login for Pricing" button.
To add the item to your order simply Select the Quantity of the item you wish to purchase and press Buy Now. If you only want one item you can just press Buy Now.


You will then be taken to Your Shopping Cart Contents page. Here you can view what you have added to your cart as well as remove items and change the quantity. If you wish to add more items, press Continue Shopping. You can then return to this screen at anytime by pressing Shopping Cart. If you wish to complete your purchase then press Checkout.


At this point we will finalise your Order or Quote Request through a 3 step process.

1. Delivery Information

If the shipping address shown is not correct press Change Address and update your details.
If you would like to add any special instructions relating to the delivery of your order, these can now be entered in the Special Instructions field.


Once all details are correct press Continue Checkout.

 

2. Payment Information

If the billing address shown is not correct press Change Address and update your details.
The total of your order is now displayed. If you are happy to proceed, please choose your preferred payment method. You can pay by credit card securely through PayPal by choosing the PayPal option. You do not need a PayPal account to do so. Alternatively you can choose to phone or fax your credit card details to us.
If you are only requesting a quote at this stage, choose the Request for Quote option.


Once all details are correct press Continue Checkout.


3. Order Confirmation
Now we are nearly done. All you need to do is Verify Your Order. If everything is correct, press Confirm Order. If there is an error click Edit next to the section that needs updating and make the required changes. (If you selected Request a Quote all you need to do is press Confirm Order).
If you chose PayPal as your payment option you will now be taken to the PayPal webpage to complete the transaction.


That's it! Your order has now been placed!